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Jetway Systems® Customer Service

We provide unique customer service programs that add value to the products we manufacture:

jetway customer support

  • Spare Parts:  We have a 24-hour service. Call 1- 800-827-5515 if you need spare parts or email us. We keep inventory so that we can complete your order in a brief period of time.
  • Refurbish & Upgrades: If you are interested in upgrade or refurbish your existent equipment, please contact us to better assist you and offer you a solution to your existent needs. 
  • Product Training:  We offer a variety of training services for both, commercial and military products. 
  • Field Services: JBT AeroTech, Jetway Systems®, is committed to getting your equipment serviced and operating as quickly as possible. A team of field technicians is available in North America to service customer equipment.
  • Airport Planning: JBT AeroTech, Jetway Systems® Airport Planning department can quickly assess a situation and make concrete recommendations on bridge sizing, placement, issues surrounding aircraft mix changes, bridge relocations, placement of fuel pits, and other layout related issues.      

For spare parts and product upgrades click here

For field support click here


JBT Corporation

Suite 6600

200 E. Randolph Dr.

Chicago, IL. 60601, USA

From Touchdown to Takeoff