Jetway Systems® Customer Service

We provide unique customer service programs that add value to the products we manufacture:

• Spare Parts:  We have a 24-hour service. Call 1- 800-827-5515 if you need spare parts or email us. We keep inventory so that we can complete your order in a brief period of time.

• Refurbish & Upgrades: If you are interested in an upgrade or refurbish of your existing equipment, please contact us to assist you with a solution to your needs. 

• Product Training:  We offer a variety of training services for both commercial and military products. 

• Field Services: JBT AeroTech, Jetway Systems®, is committed to getting your equipment serviced and operating as quickly as possible. A team of field technicians is available in North America to service customer equipment.
  

• A 24-hour technical support hot-line makes it easy for customers to get the technical advice they need around the clock. 

• Airport Planning: JBT AeroTech, Jetway Systems®, Airport Planning department can quickly assess a situation and make concrete recommendations on bridge sizing, placement, issues surrounding aircraft mix changes, bridge relocation, placement of fuel pits, and other layout related issues.      
  

For spare parts and product upgrades, click here

For field support, click here